ROMA was here!!!

Hostess

Location:

Published
Deadline
08 April
08 May
Greetings from aPeople. This road will lead you to a world of new opportunities.

We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.

We would really like to have you on our team, so read the description and jump all in!

About us

We are aPeople, representing adjarabet.com - the biggest entertainment portal in the region and a member of an international group - Flutter Entertainment. 

We share the values of Amigoness - We communicate easily and trust each other, are friendly and empathic; Up - We are always ready for development. We are not afraid of new challenges and adapt quickly in crisis situations; and Fairplay - We believe that all people are equal and treat everyone fairly.

We can provide you with a sustainable environment, a skillful team, and a work full of new experiences. Surf over our LinkedIn or Facebook page to learn about our corporate viewpoints and here's our vacancy page for more job openings.

About the vacancy:

Main Role: Providing high-quality service to customers, managing reservations from various platforms, greeting guests, and creating a positive atmosphere
 
Work Environment: A dynamic and fast-paced environment with direct interaction with guests in a premium sports bar, which will serve as a space for visitors. The venue will feature various areas, including indoor and outdoor seating, bars, and dining spaces, with a total capacity of 100 guests. It will host top-tier events. 
 
 
As a Hostess, we need you to:

• Professionally welcoming guests and creating a positive first impression
• Seating guests according to café standards and reservations
• Managing reservations from various platforms (online, phone, email) with accuracy
• Handling guest queues during busy hours and communicating wait times
• Providing menus and additional information to guests
• Responding to guest inquiries and redirecting them when necessary
• Maintaining order and cleanliness in common areas and coordinating with housekeeping
• Supporting the service team in managing guest flow efficiently
• Ensuring a warm farewell and positive last impression for guests
• Assisting with coat room service when applicable

As a Hostess, we need you to have:

Mandatory:
• Strong communication and hospitality skills
• Good time management and organizational skills
• Ability to work in a fast-paced and stressful environment
• Team-oriented attitude
• Strong sense of responsibility and punctuality
• Goal-oriented and detail-focused mindset
• Conversational level of English

Preferred:
• Previous experience as a hostess or in the hospitality/service industry
• Experience with reservation systems/platforms
• Ability to work effectively in a team

We promise to give you:
·        Health insurance
·        Competitive salary
·        Performance-based bonus system
·        Professional development opportunities
·        Dress the way you want
·        Hybrid working model
·        Access to apeople's own digital currency - aPeso
·        Thematic internal clubs
·        Out of the box community
·        Gamification spirit
·        Welcoming team
·        Skill sharing
·        Your personal amigo to help you adapt

Ready to jump in? Let us know by uploading your resume down below.
 
May your journey begin!
 
aPeople team 
Prior to submitting your application, please review our Candidate Privacy Notice at the link below, which explains how we collect, use, and protect your personal data during the recruitment process. Candidate Privacy Notice

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