ROMA was here!!!

VIP Lifestyle Manager

Location:

Published
Deadline
17 March
16 April
Greetings from aPeople. This road will lead you to a world of new opportunities.

We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.

We would really like to have you on our team, so read the description and jump all in!

About us

We are aPeople, representing adjarabet.com - the biggest entertainment portal in the region and a member of an international group - Flutter Entertainment. 

We share the values of Amigoness - We communicate easily and trust each other, are friendly and empathic; Up - We are always ready for development. We are not afraid of new challenges and adapt quickly in crisis situations; and Fairplay - We believe that all people are equal and treat everyone fairly.

We can provide you with a sustainable environment, a skillful team, and a work full of new experiences. Surf over our LinkedIn or Facebook page to learn about our corporate viewpoints and here's our vacancy page for more job openings.

About the vacancy:

We are seeking an experienced, dynamic, and highly organized individual to lead the Gifting and Hospitality Strategy for our VIP clients. The ideal candidate will have a deep understanding of the luxury and high-net-worth client experience, possess exceptional interpersonal skills, and have the creativity to curate bespoke gifting and hospitality programs that enhance customer satisfaction and loyalty.
In this role, you will be responsible for designing, implementing, and managing VIP gifting and hospitality strategies that elevate the overall VIP experience, foster long-term relationships, and contribute to the retention and growth of our top-tier clients.
As a VIP Lifestyle Manager, we need you to:
  • Develop a Lifestyle strategy that aligns with the company's goals and values.
  • Create and maintain a Lifestyle calendar for ongoing initiatives and events.
  • Curate exclusive, high-end experiences for VIP clients, such as personalized travel arrangements, event invitations, or other luxury experiences.
  • Oversee hospitality arrangements for VIP clients during major events, ensuring seamless coordination and an exceptional level of service.
  • Collaborate with the wider VIP management team to ensure a personalized, consistent, and memorable experience for each VIP client.
  • Determine the budget for Lifestyle activities, manage it, control expenses, and ensure the efficient execution of operational processes.
  • Partner with various companies to secure the necessary services for VIP clients.
  • Develop and implement a gift strategy tailored to the interests and preferences of customers.
  • Initiate and monitor the process of purchasing gifts and delivering them to customers.
  • Build and maintain strong relationships with VIP clients to better understand their preferences, lifestyle, and expectations.
  • Utilize CRM tools and data analytics to track client preferences, gift histories, and engagement levels, optimizing future offerings.
  • Analyze client feedback and market trends to refine and enhance gifting and hospitality strategies.
    • As a VIP Lifestyle Manager, we need you to have:
  • Minimum of 2 years’ experience in a similar role (VIP client services, luxury gifting, hospitality, or high-net-worth relationship management).
  • Proven success in managing high-value client relationships and designing luxury experiences.
  • Exceptional organizational skills with the ability to multitask and manage multiple high-priority projects simultaneously.
  • Outstanding communication and interpersonal skills, with the ability to engage with high-net-worth individuals.
  • Creativity and attention to detail in curating bespoke experiences and gifts.
  • Strong negotiation skills to secure exclusive deals and premium offerings for VIP clients.
  • In-depth knowledge of luxury brands, high-end travel, exclusive events, and trends in client hospitality and gifting.
  • Ability to work independently and as part of a team in a fast-paced, evolving environment.
  • Flexibility and adaptability to changing client needs and business demands.
    • We promise to give you:
    ·        Health insurance
    ·        Competitive salary
    ·        Performance-based bonus system
    ·        Professional development opportunities
    ·        Dress the way you want
    ·        Hybrid working model
    ·        Access to apeople's own digital currency - aPeso
    ·        Thematic internal clubs
    ·        Out of the box community
    ·        Gamification spirit
    ·        Welcoming team
    ·        Skill sharing
    ·        Your personal amigo to help you adapt

    Ready to jump in? Let us know by uploading your resume down below.
     
    May your journey begin!
     
    aPeople team 

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