ROMA was here!!!

ERP Administrator Support Officer

Location:

Published
Deadline
02 July
01 August
Greetings from aPeople. This road will lead you to a world of new opportunities.

We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.

We would really like to have you on our team, so read the description and jump all in!

About us

We are aPeople, representing adjarabet.com - the biggest entertainment portal in the region and a member of an international group - Flutter Entertainment. 

We share the values of Amigoness - We communicate easily and trust each other, are friendly and empathic; Up - We are always ready for development. We are not afraid of new challenges and adapt quickly in crisis situations; and Fairplay - We believe that all people are equal and treat everyone fairly.

We can provide you with a sustainable environment, a skillful team, and a work full of new experiences. Surf over our LinkedIn or Facebook page to learn about our corporate viewpoints and here's our vacancy page for more job openings.

About the vacancy:
As a ERP Administrator Support Officer, we need you to:
  • Support end users’ day-to-day activities and ensure program continuous work;  
  • On-time handling of tasks/tickets;
  • Identify and implement relevant configurations in system;
  • Incident control and timely resolution in relevant program;  
  • Create and adjust reports in collaboration with stakeholders;
  • Supporting end users remotely or by phone;  
  • Escalating incidents in case of necessity;
  • In case of major malfunction problem identification, collecting information and communicating to responsible persons;
  • Provide system related information to the information security units;
  • Provide support for requirement gathering; 
  • Assisting with change management processes and procedures; 
  • Supporting the implementation of tasks;
  • Configuring bespoke solutions to specific problems;
  • Support in planning of deployment and testing;
  • As a ERP Administrator Support Officer, we need you to have:
  • Good analytical and critical thinking skills - able to analyze and solve problems;
  • Ability to identify and document solutions to complex business problems;
  • Strong communication skills - able to communicate clearly, effectively and in a timely manner;
  • High proficiency in Excel;
  • Basic knowledge of finance/accounting/taxation 
  • Fluency in English is a must; 
  • Knowledge of Russian will be a benefit;
  • Ability to plan, organize, and structure work; 
  • Have good interpersonal skills; 
  • Previous Support experience with ERP or accounting systems will be a benefit;
  • Technical Writing experience will be a benefit;
  • Basic knowledge of relational databases will be a benefit; 
  • Bachelor’s degree in finance/accounting or technical domain.
  • We promise to give you:
    ·        Health insurance
    ·        Competitive salary
    ·        Performance-based bonus system
    ·        Professional development opportunities
    ·        Dress the way you want
    ·        Hybrid working model
    ·        Access to apeople's own digital currency - aPeso
    ·        Thematic internal clubs
    ·        Out of the box community
    ·        Gamification spirit
    ·        Welcoming team
    ·        Skill sharing
    ·        Your personal amigo to help you adapt

    Ready to jump in? Let us know by uploading your resume down below.
     
    May your journey begin!
     
    aPeople team 

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