ROMA was here!!!

CLM Manager

Location:

Published
Deadline
19 September
19 October
Greetings from aPeople. This road will lead you to a world of new opportunities.

We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.

We would really like to have you on our team, so read the description and jump all in!

About us

We are aPeople, representing adjarabet.com - the biggest entertainment portal in the region and a member of an international group - Flutter Entertainment. 

We share the values of Amigoness - We communicate easily and trust each other, are friendly and empathic; Up - We are always ready for development. We are not afraid of new challenges and adapt quickly in crisis situations; and Fairplay - We believe that all people are equal and treat everyone fairly.

We can provide you with a sustainable environment, a skillful team, and a work full of new experiences. Surf over our LinkedIn or Facebook page to learn about our corporate viewpoints and here's our vacancy page for more job openings.

About the vacancy:
As a CLM Manager, we need you to:
  • Implement an optimized daily campaign program for the purpose of customer retention, reactivation, cross-sell and upsell
  • Create and implement private promotions for specified segments using CRM tools
  • Keep stakeholder departments across the company updated about existing and upcoming operations
  • Plan customer communications flow. Target an appropriate segment for each promotion according to communication tools
  • Analyze and report the results of CRM activities
  • Monitor and compare campaigns performance on a daily basis
  • Resolve daily Issues
  • Provide information and analysis for other departments on request
  • Dynamise existing workflows and strategies.
  • Suggest new methods to address customers' needs.
  • Conduct market research to follow trends and competitors
  • We need you to have:
  • Analytical skills
  • Work experience with customer data
  • Knowledge of Excel
  • Advanced knowledge of English
  • Great attention to detail
  • We promise to give you:
    ·        Health insurance
    ·        Competitive salary
    ·        Performance-based bonus system
    ·        Professional development opportunities
    ·        Dress the way you want
    ·        Safe working environment - Work from home during the pandemics
    ·        Access to apeople's own digital currency - aPeso
    ·        Thematic internal clubs
    ·        Out of the box community
    ·        Gamification spirit
    ·        Welcoming team
    ·        Skill sharing
    ·        Your personal amigo to help you adapt

    Ready to jump in? Let us know by uploading your resume down below.
     
    May your journey begin!
     
    aPeople team 

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