apeoplejobs

Greetings from aPeople. This road will lead you to a world of new opportunities.

We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.

We would really like to have you on our team, so read the description and jump all in!

About us

We are aPeople, representing adjarabet.com - the biggest entertainment portal in the region and a member of an international group - Flutter Entertainment.

We share the values of Amigoness - We communicate easily and trust each other, are friendly and empathic; Up - We are always ready for development. We are not afraid of new challenges and adapt quickly in crisis situations; and Fairplay - We believe that all people are equal and treat everyone fairly.

We can provide you with a sustainable environment, a skillful team, and a work full of new experiences. Surf over our LinkedIn or Facebook page to learn about our corporate viewpoints and here's our vacancy page for more job openings.

About the vacancy:

As a CLM Manager, we need you to:

Implement an optimized daily campaign program for the purposes of customer retention, reactivation, cross-sell, and upsell.

Create and implement private promotions for specified segments using CRM tools.

Keep stakeholder departments across the company updated about existing and upcoming operations.

Plan customer communications flow, targeting appropriate segments for each promotion according to communication tools.

Analyze and report the results of CRM activities.

Monitor and compare campaign performance on a daily basis.

Resolve daily issues.

Dynamize existing workflows and strategies.

Suggest new methods to address customers' needs.

Conduct market research to follow trends and competition.